Who We Are

Solutions

Merchant Onboarding

Merchant Onboarding

The faster, easier, flexible way to get new merchants up and running.
Dispute Lab

Dispute Lab

We automated the dispute process to save you time and money.
Reseller payouts

Reseller Payouts

Direct end-to-end residuals, commissions, and bonus payouts through APIs.
Risk Management

Risk Management

Powerful fraud identification and detection to protect businesses.
Client Portal

Client Portal

Unprecedented transparency into activities performed for merchants.
Training & Support

Training & Support

Bespoke chargeback coaching and assistance for efficient case management.
Comprehensive Review

Comprehensive Review

Identifying opportunities to mitigate risk and optimise performance.

Contact

Request a Demo

Our Services

911 Fintech Solutions empowers financial institutions to help deliver speed-to-market capabilities for managing chargebacks and related activities.

Why partner with our team?

Fi911 provide partnership in payments industry and are invested in helping transform our clients business – seamless, faster and cheaper. Fi911 takes a creative approach to solve the biggest challenges, and complexities that comes with payments industry. We have specialized knowledge on people, process, and technology ensuring our clients get the best of Fi911.

Our methodology

Leverage the experience of our domain driven professional services consultants and our proven implementation methodology.

Access

Determine use cases, user stories, explore high level solutions, business analysis, requirements gathering, API integrations all during the Access phase. Gain confidence for our clients to move forward with choosing the right product and solutions.

Key Activities
  • Concepts
  • Experiments
  • Feasibility

Plan

Develop a detailed architecture design, scoped to implement the solution, get approvals from product and architecture review boards, and execute on a detail project plan using Smartsheets, JIRA and several other tools.

Key Activities
  • Detailed Design
  • Implementation Plan

Develop

Perform SCRUM/Agile methodologies for development using experienced architects, UI/UX designers, developers and QA team members for client delivery. Execute on the detail design and planning documents created during the planning phase and plan a CI/CD pipeline based deployment for sandbox, preprod and production.

Key Activities
  • Execution
  • Migration
  • Expansion

Optimize

Look for ways to establish operational best practices. In the steady state, look for opportunities to enhance existing processes and technologies.

Key Activities
  • Operations
  • Reviews
  • Enchancement

Introducing 911 Fintech Solutions: Advanced technology solutions for chargeback processing and merchant lifecycle management, covering every step of the journey from effective onboarding to risk management.