Who We Are

Solutions

Merchant Onboarding

Merchant Onboarding

The faster, easier, flexible way to get new merchants up and running.
Dispute Lab

Dispute Lab

We automated the dispute process to save you time and money.
Reseller payouts

Reseller Payouts

Direct end-to-end residuals, commissions, and bonus payouts through APIs.
Risk Management

Risk Management

Powerful fraud identification and detection to protect businesses.
Client Portal

Client Portal

Unprecedented transparency into activities performed for merchants.
Training & Support

Training & Support

Bespoke chargeback coaching and assistance for efficient case management.
Comprehensive Review

Comprehensive Review

Identifying opportunities to mitigate risk and optimise performance.

Contact

Request a Demo

Training & Support

More efficient case handling though our
customized chargeback coaching and assistance.

To resolve cases and reclaim revenue, your staff needs the most the most accurate, most current dispute regulations.

We know how important it is for your staff to understand all chargeback rules and processes. That’s why we emphasize knowledge across the board, from learning how to identify where customer disputes start, to arbitration and all other chargeback-related activities.

Training & Support Tablet

Our services provide unrivaled advantages:

Experts with more than 165 collective years of experience in the payments industry provide up-to-date chargeback rule training.

Correct application of chargeback rules puts an end to unnecessary scheme fines/penalties.

Section 75 training available and delivered by industry-leading experts.

Gain better customer satisfaction, loyalty, and brand recognition with efficient case handling.

Complete competence in resolving chargeback cases.

Exclusive on-demand and easy-to-use chargeback rule library.

Introducing 911 Fintech Solutions: Advanced technology solutions for chargeback processing and merchant lifecycle management, covering every step of the journey from effective onboarding to risk management.